These specific conditions supplement our terms and conditions of sale for personalised songs. In case of conflict, they prevail for this service.
1. The service
Timplito creates an original song (lyrics and music) based on the information you give us when ordering. The lyrics are written with the help of artificial intelligence tools; the music and singing voice are generated by artificial intelligence. Each song is then listened to, selected and finalised by our team before delivery.
The song is delivered digitally by email: an MP3 file, a private listening page and the lyrics as a PDF. The delivery time (72 h for Standard, 24 h for Express) starts when our team validates your order.
2. The information you give us
You confirm that you are entitled to share the names, anecdotes and other information you send us, and that using them in a song does not infringe anyone else’s rights. Do not include lyrics or excerpts of existing songs, or ask us to imitate a real artist.
We may refuse an order whose content is unlawful, defamatory, hateful, discriminatory or infringes the rights of a third party. In that case, you are refunded in full.
3. What you can do with your song
We grant you, and the person who receives the song as a gift, a non-exclusive, free, worldwide and perpetual licence for personal, non-commercial use. In particular, you may:
- listen to, download and keep the song;
- give it as a gift and play it at a private event (wedding, birthday, party…);
- share and post it on your personal social media, without monetisation.
Any commercial use (advertising, resale, release on streaming or download platforms, monetised videos, etc.) requires our prior written consent: email info@timplito.com.
Music generated by artificial intelligence may not be protected by copyright. The licence above therefore does not transfer any copyright, and we do not guarantee that the melody is exclusive or free from accidental similarity to other works.
4. Use by Timplito
We never publish your song, your lyrics or your order details without your express consent. If you agree that we may use your song in our communications, you can withdraw that consent at any time.
5. Transparency about artificial intelligence
In line with our commitment to transparency, every listening page states that the song was created with the help of artificial intelligence tools. Timplito promotional videos that use AI-generated images say so as well.
6. Right of withdrawal, corrections and refunds
The song is digital content made to measure from your instructions. When ordering, you expressly request that its creation start immediately and acknowledge that you thereby lose your right of withdrawal once performance has begun, in accordance with Article 103 of the Spanish consumer protection law (TRLGDCU).
If the delivered song does not match the information you provided (for example a wrong name or fact), let us know within 14 days at info@timplito.com: we will correct it free of charge or, if that is not possible, refund you. If our team refuses your order, you are refunded in full. These conditions do not limit your statutory rights under the legal guarantee of conformity.
7. Storage
Your listening page and file remain available for at least 12 months after delivery. We recommend downloading your MP3 and lyrics to keep them. Order information is processed as described in our privacy policy; any voice recording you send us is deleted upon delivery.
8. Personalised keepsakes
Mugs, t-shirts and sweatshirts printed with your song’s artwork are personalised, print-on-demand products. They are governed by our terms and conditions of sale and are not covered by the right of withdrawal, except in case of a defect or misprint.